Privacy Policy

1. Introduction

The website at is the result of a European collaboration between national light source facilities and national photon source facilities in Europe and is currently managed by Diamond Light Source Ltd (“Diamond”).

Diamond is committed to protecting the privacy and security of your personal data. This notice describes how we collect and use your data and may be supplemented, in specific instances, by additional notices setting out in further detail how and why we use your personal data.

2. Who does this Notice apply to?

This Notice tells you how we will deal with the personal data of those individuals that Diamond engages with through the website, a website that we currently manage for the European collaboration called “ExPaNDS”.

The content of this Notice is not exhaustive. Instances may occur that fall outside of the areas covered in this document. Diamond reserves the right, whilst acting fairly and reasonably, to take such measures as are necessary in each individual case.

3. Who is responsible for this Notice?

Diamond is the data controller for the information that we hold about you as a result of your interaction with We decide how to use your data and we are responsible for managing your personal data.

4. What is Personal Data?

Personal data is any information relating to an identified or identifiable individual and from which that individual can be directly or indirectly identified. It does not include information where your identity has been removed (anonymised information).

5. How will we process your Personal Data?

We will comply with data protection law by taking steps to ensure that the information that we hold about you is:

  • Used lawfully, fairly and in a transparent way;
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
  • Relevant to the purposes we have told you about and limited only to those purposes;
  • Accurate and kept up to date;
  • Kept only as long as necessary for the purpose we have told you about; and
  • Kept securely.

6. What Personal Data do we collect about you?

The personal data that we expect to collect, hold and use about you is likely to include your name and email address when you subscribe to the ExPaNDS newsletter.

7. How do we collect your personal data?

We obtain the information directly from you.

8. How long will we process your information?

We will process your information for so long as you choose to subscribe to the ExPaNDS newsletter and as set out in paragraph 13 below.

9. Reasons and Purpose for processing your personal data

We rely on a number of lawful reasons for processing your personal data arising out of your relationship with Diamond and we are also clear on the purpose for which we collect it. Unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose, we will not change the original purpose for collecting your personal data. It is important to be aware that we may process your data without your knowledge or consent where this is required or permitted by law.

Your personal data is collected for the following reasons and for the purposes as set out below. The reasons are not mutually exclusive, and may be used by Diamond and we may also use the same information under more than one heading:

A. Consent
We rely on your consent to process your personal data. We make this expressly clear and ask you to volunteer the information. Your information will be processed in order to provide the newsletter that you have subscribed for and as set out below.

B. It is necessary for our legitimate interests and the legitimate interests of third parties
“Legitimate Interests” means Diamond’s interests and the interests of the other members of the ExPaNDS collaboration, in conducting and managing the collaboration, to enable us to give you the best service and the most secure experience. Examples of such processing include (but are not limited to) the following:

  • Provide you with news related to ExPaNDS and its collaborators, specifically including (but not limited to) scientific achievements, events and employment opportunities;
  • Personalisation of marketing communications;
  • Hosting data in the cloud;
  • Your participation in events and other activities organised in support of Diamond’s objectives or the objectives of our collaborating partners;
  • Surveys;
  • Updating your details and preferences;
  • Communication between Diamond and the ExPaNDS collaborators;
  • Reporting for Diamond and the ExPaNDS collaborators;
  • Business management and planning;
  • Accounting and audits;
  • Keeping a record of when you choose to unsubscribe from our communications;
  • Sharing your details with any of the members of the ExPaNDS collaboration for any of the purposes set out above.

10. Sharing Data Outside Diamond with Third Parties

We may share your personal data with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so. We currently share your personal data as follows:

A. Subscribers to the ExPaNDS newsletter
We use a third-party service, MailChimp, to deliver our ExPaNDS newsletter. MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework.

We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see the MailChimp privacy policy.

At the bottom of all communications sent via MailChimp, you have the opportunity to update your personal information or unsubscribe from the ExPaNDS newsletter.

B. Surveys
Occasionally we may send out surveys, primarily in order to improve the service that we are able to deliver to you. For online surveys we use a third-party service, SurveyMonkey. This is provided by SurveyMonkey Inc. SurveyMonkey Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield. For more information about how SurveyMonkey processes data, please see SurveyMonkey Inc’s privacy notice.

We take steps to ensure that all third-party service providers are required to take appropriate security measures to protect your information in line with our policies. We will limit third-party service providers to use your personal data and be clear with them as to the specified purposes that they are authorised to process your personal data.

C. Visitors to the ExPaNDS website
We use a third-party service, to host the website for is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. It is important to note that this functionality is not normally enabled on the website.

For more information about how WordPress processes data, please see Automattic’s privacy notice. When someone visits, we also use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone.

The website uses cookies. For more information about cookies set by please see:

Google Analytics also sets some cookies, for more information about cookies set by Google Analytics please see:

We use third-party services to deliver some online content; these include but are not limited to: YouTube, Vimeo, Twitter, and Facebook. For more information about how these third-party services process data, please see their respective privacy policies.

11. Transfer of your personal data outside the European Economic Area (EEA)

There may be occasions when we transfer your personal data outside the EEA, for example, if we communicate with you using a cloud based service provider that operates outside the EEA. Such transfers will only take place if one of the following applies:

  • The country receiving the data is considered by the EU to provide an adequate level of data protection
  • The organisation receiving the data is covered by an arrangement recognised by the EU as providing an adequate standard of data protection (for example transfers to companies that are certified under the EU US Privacy Shield);
  • The transfer is governed by approved contractual clauses;
  • The transfer has your consent;
  • The transfer is necessary for the performance of a contract with you or to take steps requested by you prior to entering into that contract;
  • The transfer is necessary for the performance of a contract with another person, which is in your interests;
  • The transfer is necessary in order to protect your vital interests or of those of other persons, where you or other persons are incapable of giving consent;
  • The transfer is necessary for the exercise of legal claims; or
  • The transfer is necessary for important reasons of public interest.

12. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

13. Data Retention

We will retain your personal data so long as it is necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

14. Your Rights

It is important that the personal data we hold about you is accurate and current. Under certain circumstances, by law you have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.

Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal data to another party.

If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal data to another party, please contact us.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

In the limited instances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

15. Accessibility

We understand that there are differences amongst individuals in terms of the protected characteristics contained within the Equality Act 2010; i.e. age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex (gender) and/or sexual orientation. We therefore aim to deliver policies, procedures, notices and services which are efficient and effective, accessible to all, and which meet our stakeholders’ different needs. If you need any help to understand this document or require any appropriate support please contact us.

16. Amendments to this Notice

We reserve the right to update this Notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.
Date last revised: 06 Nov 2019.

17. Who are the ExPaNDS collaborators?

Currently the ExPaNDS collaborators are: Alba, EGI, Helmholz-Zentrum Berlin, Helmholtz-Zentrum Dresden-Rossendorf, Diamond Light Source, Elettra Sincrotrone Trieste, Max IV, DESY, Synchrotron Soleil, Science and Technology Facilities Council (STFC), and Paul Scherrer Institut.